A 50-year old woman collapses aboard a cruise ship in the Caribbean. The ship’s doctor recommends she be taken to the nearest island hospital at the next port of call where very little English is spoken. The hospital expenses, emergency air ambulance home and additional emergency air transportation home for her family members cost $50,000. The lost portion of the pre-paid cruise is valued at $10,000.
Her provincial health insurance plan only reimburses $2,000. With trip interruption and emergency accident and sickness benefits offered through our Travel insurance Plans, not only were all these expenses and losses covered, our multi-lingual emergency assistance counselors worked with the attending physician and family physician to organize the best possible care, air ambulance, family transportation and the securing of a hospital bed back home. Additionally, all medical bills were paid directly to the various medical suppliers .